ph33d Privacy Policy

This Privacy Policy is issued by ph33d ("ph33d," "we," "us," or "our"), the operator of the online gaming platform accessible at ph33d.net. ph33d is a Philippines-based online gaming platform offering sports betting, live dealer casino games, slots, bingo, and other interactive gaming products to Filipino players nationwide — from Manila and Makati to Cebu, Davao, and Quezon City.

ph33d operates under Philippine regulatory oversight and is subject to the requirements of the Philippine Amusement and Gaming Corporation (PAGCOR). As a data controller in respect of the personal information of our registered players and website visitors, ph33d is committed to processing personal data lawfully, fairly, and transparently in accordance with Republic Act No. 10173 (the Data Privacy Act of 2012) and its implementing rules and regulations.

This Privacy Policy applies to all personal data collected through ph33d.net, the ph33d mobile platform, and any related services, communications, or interactions between you and ph33d. By registering a ph33d account or using the platform, you acknowledge that you have read and understood this Privacy Policy.

ph33d collects personal data from you in the following ways: directly from you when you register an account, make a deposit or withdrawal, contact our support team, or use our services; automatically when you visit and interact with ph33d.net; and from third parties where permitted by law, such as identity verification service providers and payment processors.

The categories of personal data we collect include:

ph33d does not collect sensitive personal information — such as racial or ethnic origin, religious beliefs, political opinions, or health data — unless specifically required to do so under PAGCOR responsible gaming or AML compliance obligations, in which case we will seek your explicit consent before doing so.

ph33d uses the personal data we collect for the following purposes:

• Account management: To create, maintain, verify, and administer your ph33d account, including processing your registration, authenticating your identity at login, and managing your account preferences and settings.
• Service delivery: To provide you with access to ph33d's full range of gaming products, including ph33d Casino, Slot games, Bingo rooms, Slide, Dino Hunter, and sports betting markets.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment channels, and to reconcile transaction records.
• KYC and identity verification: To verify your identity and age (21+) in compliance with PAGCOR licensing requirements and Philippine AML regulations, using your government-issued ID documents and supporting materials.
• Regulatory compliance: To meet our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including transaction monitoring, suspicious activity reporting, and record-keeping.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, unauthorized access, and other prohibited conduct as defined in our Terms and Conditions.
• Responsible gaming: To monitor gaming activity patterns that may indicate problem gambling behavior, and to administer self-exclusion, deposit limit, and session reminder tools in line with our responsible gaming obligations.
• Customer support: To respond to your queries, complaints, and requests submitted via our support channels, and to maintain records of those interactions for quality assurance purposes.
• Marketing communications: To send you bonus offers, promotions, game updates, and platform news where you have provided consent or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform improvement: To analyze aggregated usage data, identify technical issues, and improve the performance, design, and content of ph33d.net and its gaming products.

Under Republic Act No. 10173 (the Data Privacy Act of 2012), ph33d is required to have a valid legal basis for each type of personal data processing activity it conducts. ph33d relies on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you as a registered ph33d player — including account creation, game access, and payment processing — is carried out on the basis that it is necessary to deliver the services you have requested.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA requirements, NPC data protection obligations, and other applicable Philippine laws is carried out on the basis of legal obligation.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, internal analytics, and service improvement is carried out on the basis of ph33d's legitimate interests, provided those interests are not overridden by your rights and interests as a data subject.
• Consent: Processing for marketing communications and any collection of sensitive personal information is carried out on the basis of your explicit, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ph33d does not sell your personal data to any third party. We may share your information with the following categories of recipient only where necessary and in accordance with this Privacy Policy:

• Payment processors and e-wallet providers: GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment service providers, to process deposits and withdrawals on your behalf.
• Identity verification providers: Third-party KYC and identity verification service providers engaged by ph33d to assist in verifying player identity documents and age in compliance with PAGCOR requirements.
• Game software providers: The technology providers that supply the game engines, live dealer studio feeds, and RNG-certified game content available on ph33d's platform. These providers may receive aggregated or pseudonymized game session data for technical operation purposes.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), Philippine law enforcement agencies, and courts of competent jurisdiction, where ph33d is legally required to disclose information.
• Professional advisers: Legal counsel, auditors, accountants, and other professional advisers engaged by ph33d in connection with its business operations, under strict confidentiality obligations.
• Business successors: In the event of a merger, acquisition, restructuring, or sale of ph33d's business assets, your personal data may be transferred to a successor entity, subject to equivalent data protection commitments.

ph33d uses cookies and similar tracking technologies on ph33d.net to operate the platform, improve your user experience, and analyze site performance. A cookie is a small text file placed on your device by a website server. Cookies cannot execute programs or deliver viruses to your device.

ph33d uses the following types of cookies:

• Strictly necessary cookies: These are essential for the ph33d platform to function. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled without breaking platform functionality.
• Performance and analytics cookies: These cookies collect anonymous, aggregated data about how players navigate ph33d.net — which pages are visited most frequently, where users drop off, and how long sessions last. This data is used exclusively to improve the platform.
• Functionality cookies: These cookies remember your preferences — such as your preferred language settings, game lobby layout, and notification preferences — so you do not have to re-enter them on every visit.
• Responsible gaming cookies: ph33d uses session cookies to operate reality check reminders, session time tracking, and other responsible gaming features that require awareness of your current session duration.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use ph33d's services. ph33d does not use third-party advertising or retargeting cookies.

ph33d retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active ph33d account plus a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping and AMLA requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each recorded gaming session, for dispute resolution, regulatory audit, and responsible gaming review purposes.
• Customer support records: Retained for three (3) years from the date of the relevant support interaction.
• Marketing consent records: Retained for the duration of your account plus three (3) years, to demonstrate compliance with consent requirements.

After the applicable retention period expires, ph33d will securely delete or anonymize your personal data so that it can no longer be associated with your identity. Where anonymization is not technically feasible, the data will be securely destroyed.

ph33d implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and ph33d's servers, across every page of ph33d.net.
• Encrypted data storage for sensitive personal and financial data at rest, using industry-standard encryption protocols.
• Role-based access controls that restrict internal access to player data to authorized personnel only, with all access activity logged and subject to regular audit.
• Two-factor authentication (2FA) available to players for account login security, and mandatory for ph33d's internal administrative systems.
• Regular security testing including vulnerability assessments and penetration testing of ph33d's platform infrastructure.
• Incident response procedures for the prompt detection, containment, and notification of personal data breaches, in accordance with NPC reporting requirements under the Data Privacy Act.

While ph33d takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your own ph33d account credentials confidential and for taking appropriate precautions when accessing ph33d from shared or public devices.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, Filipino players registered on the ph33d platform have the following rights in respect of their personal data:

• Right to be informed: The right to be told what personal data ph33d collects about you, why it is collected, and how it is used — which is the primary purpose of this Privacy Policy.
• Right to access: The right to request a copy of the personal data ph33d holds about you, along with information about how and why it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data ph33d holds about you. You can update most profile information directly from your ph33d account dashboard.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph33d's legal retention obligations under PAGCOR and AMLA requirements.
• Right to data portability: The right to receive a copy of the personal data you have provided to ph33d in a structured, commonly used, machine-readable format.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where ph33d relies on legitimate interests as its legal basis for processing.
• Right to withdraw consent: Where ph33d processes your data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph33d has violated your data privacy rights.

To exercise any of the above rights, please contact ph33d's support team using the email address displayed at the bottom of every page on ph33d.net. ph33d will respond to verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

ph33d's gaming services are strictly for adults aged 21 years and above, in accordance with Philippine law. ph33d does not knowingly collect personal data from any person under the age of 21. The ph33d platform is not directed at, designed for, or intended to be used by minors.

Where ph33d becomes aware that personal data has been collected from a person under the age of 21 without parental or guardian consent where required, ph33d will take immediate steps to delete that data and permanently close the associated account. Any deposits made by underage players will be refunded after deducting any winnings derived from play, in accordance with our Terms and Conditions.

ph33d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements, or platform features. When material changes are made, ph33d will notify registered players by posting a prominent notice on ph33d.net and, where practicable, by sending a notification to your registered email address.

The effective date at the top of this page will be updated whenever the Privacy Policy is revised. We encourage you to review this Privacy Policy periodically to stay informed about how ph33d protects your personal data. Your continued use of the ph33d platform after changes are published constitutes your acknowledgment of the revised Privacy Policy.

ph33d maintains an archive of prior versions of this Privacy Policy. If you would like to review an earlier version, please contact our support team with your request and the approximate date you registered your ph33d account.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have a concern about how ph33d handles your personal data, please contact our Data Protection Officer using the support email address displayed at the bottom of every page on ph33d.net. All privacy-related inquiries will be acknowledged within five (5) business days and resolved within fifteen (15) business days of receipt.

If you are not satisfied with ph33d's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines:

• National Privacy Commission (NPC) — the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
• NPC complaints may be filed through the official NPC website or by visiting NPC offices in accordance with their published procedures.

This Privacy Policy was last reviewed and updated on January 1, 2026. If you are reading a cached or printed version of this document, please verify the current version at ph33d.net/privacy-policy.